Privacy Policy

Keylis Consultancy Limited Privacy Policy
Created: 4 March 2024

Keylis Consultancy Limited’s Privacy Policy describes how Keylis Consultancy Limited (further - Keylis) collects, uses, and shares your personal data.
You can familiarise yourself with our privacy practices, accessible via the headings below, and contact us if you have any questions.

What Is Personal Data at Keylis?
At Keylis, we believe strongly in fundamental privacy rights — and that those fundamental rights should not differ depending on where you live in the world. That’s why we treat any data that relates to an identified or identifiable individual or that is linked or linkable to them by Keylis as “personal data,” no matter where the individual lives. This means that data that directly identifies you — such as your name — is personal data, and also data that does not directly identify you but that can reasonably be used to identify you — such as your National Insurance Number — is personal data. Aggregated data is considered non‐personal data for the purposes of this Privacy Policy.
This Privacy Policy covers how Keylis or a Keylis-affiliated company (collectively, “Keylis”) handles personal data whether you interact with us on our websites or in person (including by phone or when visiting our office). Keylis’s Privacy Policy does not apply to how third parties define personal data or how they use it. We encourage you to read their privacy policies and know your privacy rights before interacting with them.

Your Privacy Rights at Keylis:
At Keylis, we respect your ability to know, access, correct, transfer, restrict the processing of, and delete your personal data. We have provided these rights to our global customer base and if you choose to exercise these privacy rights, you have the right not to be treated in a discriminatory way nor to receive a lesser degree of service from Keylis. Where you are requested to consent to the processing of your personal data by Keylis, you have the right to withdraw your consent at any time.
There may be situations where we cannot grant your request — for example, if you ask us to delete your bank transaction data and Keylis is legally obligated to keep a record of that transaction to comply with the law. We may also decline to grant a request where doing so would undermine our legitimate use of data for anti-fraud and security purposes, such as when you request deletion of data that is being investigated for security concerns. Other reasons your privacy request may be denied are if it jeopardises the privacy of others, is frivolous or vexatious, or would be extremely impractical.

Personal Data Keylis Collects from You:
At Keylis, we believe that you can have great service and great privacy. This means that we strive to collect only the personal data that we need. Descriptions of how Keylis handles personal data for certain individual services are available at apple.com/legal/privacy/data.
When you apply for a visa through us, download your documents, connect to our services, contact us (including by social media), participate in an online survey, or otherwise interact with Keylis, we may collect a variety of information, including:
Contact Information. Data such as name, email address, physical address, phone number, or other contact information
Payment Information. Data about your billing address, bank details, credit, debit, or other payment card information
Financial Information. Details, including salary, income, and assets information, were collected.
Government ID Data. Under the UK Money Laundering Regulations, we are obliged to "know our client" and take steps to verify their identity. We ask for a government-issued ID always for as required by law.
Other Information You Provide to Us. Details such as the content of your communications with Keylis, including interactions with Keylis's representatives and contacts through social media channels.
You are not required to provide the personal data that we have requested. However, if you choose not to do so, in many cases, we will not be able to provide you with our services or respond to requests you may have.

Keylis’s Use of Personal Data:
Keylis uses personal data to power our services, to process your transactions, to communicate with you, for security and fraud prevention, and to comply with law. We may also use personal data for other purposes with your consent.
Depending on the circumstance, Keylis may rely on your consent or the fact that the processing is necessary to fulfil a contract with you, protect your vital interests or those of other persons, or to comply with law. We may also process your personal data where we believe it is in our or others’ legitimate interests, taking into consideration your interests, rights, and expectations.
Power Our Services. Keylis collects personal data necessary to power our services, which may include personal data collected to improve our offerings, for internal purposes such as auditing or data analysis, or for troubleshooting.
Communicate with You. To respond to communications, reach out to you about your case, market our products and services, provide other relevant information, or request information or feedback. From time to time, we may use your personal data to send important notices, such as communications about services and changes to our terms, conditions, and policies. Because this information is important to your interaction with Keylis, you may not opt out of receiving these important notices.
Security and Fraud Prevention. To protect individuals, employees, and Keylis and for loss prevention and to prevent fraud, including to protect individuals, employees, and Keylis for the benefit of all our clients and checking uploaded data for potentially faking documents, including Government ID documents.
Comply with the Law. To comply with applicable law — for example, to satisfy tax or reporting obligations or to comply with a lawful governmental request.
Keylis does not use algorithms or profiling to make any decision that would significantly affect you without the opportunity for human review. Keylis also does not use or disclose sensitive personal data for any purposes that would require a user to exercise a right to limit processing according to UK law.
Keylis retains personal data only for so long as necessary to fulfil the purposes for which it was collected, including as described in this Privacy Policy or in our service-specific privacy notices, or as required by law. We will retain your personal data for the period necessary to fulfil the purposes outlined in this Privacy Policy and our service-specific privacy summaries. When assessing retention periods, we first carefully examine whether it is necessary to retain the personal data collected and, if retention is required, work to retain the personal data for the shortest possible period permissible under law.

Keylis’s Sharing of Personal Data:
Keylis may share personal data with Keylis-affiliated companies, service providers who act on our behalf, our partners, developers, and publishers, or others at your direction. Keylis does not share personal data with third parties for their own marketing purposes.
Service Providers. Keylis may engage third parties to act as our service providers and perform certain tasks on our behalf, such as processing or storing data, including personal data, in connection with your use of our services and delivering documents to customers. Keylis service providers are obligated to handle personal data consistent with this Privacy Policy and according to our instructions.
Partners. At times, Keylis may partner with third parties to provide services or other offerings. Keylis requires its partners to protect your personal data.
Others. Keylis may share personal data with others at your direction or with your consent, such as when we share information with your courier to deliver your documents. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you where there is a lawful basis for doing so if we determine that disclosure is reasonably necessary to enforce our terms and conditions to protect our operations or clients or in the event of a reorganisation, merger, or sale.
Keylis does not sell your personal data, including as “sale” is defined in the UK. Keylis also does not “share” your personal data, as that term is defined in the UK.

Protection of Personal Data at Keylis:
At Keylis, we believe that great privacy rests on great security. We use administrative, technical, and physical safeguards to protect your personal data, taking into account the nature of the personal data and the processing, and the threats posed. We are constantly working to improve on these safeguards to help keep your personal data secure.